Shipping policy
Shipping Policy
Domestic Shipping
Processing Time
Orders are processed within 2–5 business days, depending on whether the product requires personalisation (excluding weekends and public holidays), after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
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Free Shipping (9–18 business days)
Delivery times are estimates and may vary depending on personalisation requirements and external factors.
Shipping Carriers
Orders are shipped via major carriers such as UPS, FedEx, or USPS, selected based on the most efficient delivery method available.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. Orders can be tracked directly on the carrier’s website.
International Shipping
Processing Time
International orders are processed within 2–5 business days (excluding weekends and holidays) after order confirmation.
You will be notified once your order has been shipped.
Shipping Rates & Delivery Estimates
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Shipping rates vary depending on destination and package weight.
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Final rates and estimated delivery times will be calculated and displayed at checkout.
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Standard International Shipping (7–20 business days): Rates calculated at checkout
Customs, Duties & Taxes
Fwieħa is not responsible for any customs duties, taxes, or additional fees applied to international orders.
All charges imposed during or after shipping are the responsibility of the customer.
Order Tracking
A tracking number will be provided once your order ships. Tracking details will be sent via email and can be monitored on the carrier’s website.
Additional Information
Shipping Restrictions
Certain items may be subject to additional shipping restrictions due to size, weight, or destination.
Lost or Stolen Packages
Fwieħa is not responsible for lost or stolen packages that are confirmed as delivered to the address provided at checkout.
Upon request, we will provide delivery confirmation, tracking details, and carrier information to assist with investigations.
Address Changes
Please ensure all shipping details are accurate at the time of purchase. Fwieħa cannot be held responsible for orders shipped to incorrect or outdated addresses.
Shipping Delays
Fwieħa is not responsible for delays caused by shipping carriers, customs clearance, natural events, or other circumstances beyond our control.
Contact Information
📧 Email
💬 Website: Live Chat